Reference

kg778 Terms & Conditions for Your Account

DANA, OVO, GoPay and QRIS are covered by clear Terms & Conditions before you open an account or enter the lobby.

Account rulesWallet conditionsAccess wordingPolicy contact
kg778 kg778 Terms & Conditions for Your Account
POLICY HELP

Three Ways to Resolve Terms Questions

A clear contact path helps when a Terms & Conditions question affects your account or wallet status. We ask you to identify the account step involved, such as phone verification, a DANA receipt or a QRIS transaction, so our team can check the relevant record. If you are in Medan or elsewhere in Indonesia, use the support route shown beside the account and cashier areas.

Team online

Account wording

Ask us to clarify a clause by naming the account action involved, such as opening access, changing details or completing phone verification before entering the lobby.

Wallet status

Send the payment rail and receipt reference when a Terms & Conditions question concerns DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Access request

If a room or account action is unavailable, contact support through the account path and mention your device, region and the exact policy wording you need checked.

ACCOUNT SAFEGUARDS

How We Apply These Conditions

Our Terms & Conditions work alongside practical account controls rather than replacing them. We use the details connected to your account to check access, match wallet records and investigate a policy request.

Data handling

We use account and transaction details to apply these Terms & Conditions, verify a requested action and respond to a support question. We do not ask for unrelated details through the policy route.

Cookies

Cookies or similar browser storage may keep your session and policy page state consistent when you move from login to the lobby. You can manage browser settings, though some account steps may then need repeating.

Login security

Keep your password and phone access private. We may require phone verification before account access, and we can ask you to confirm account details when a policy-sensitive request is made.

Record retention

We retain account, payment and support records for the period needed to apply these Terms & Conditions, check a transaction history or respond to a properly submitted policy request.

Policy changes

When wording changes, the current Terms & Conditions page is the reference for future account activity. Check this page before using a new wallet route or requesting access to another room.

Request changes

To request correction or clarification, contact us through the support route with your account identifier and the clause involved. We may need phone verification before changing account-linked details.

Terms & Conditions Questions Answered

These answers address the policy questions we expect before an Indonesian account is opened. If your situation involves a specific wallet receipt, device path or access decision, include those details when contacting us so we can apply the relevant Terms & Conditions to your account.

You can read the current Terms & Conditions on this page before opening an account. The wording here covers account access, phone verification, wallet records, policy requests and access where local law permits.

Yes. The Terms & Conditions cover transactions shown through DANA, QRIS, OVO, GoPay, bank transfer and virtual account. Keep the receipt reference because support may need it to check the relevant wallet record.

You must provide accurate account details and complete phone verification when requested before account access. Keep your login details private, and contact support before changing information linked to your account.

Access depends on local law and the conditions shown for your account or region. A room such as Speed Blackjack or Volleyball Betting may not appear where local rules do not permit that access.

Use the support route beside the account area and name the detail or clause requiring correction. Include your account identifier; we may request phone verification before changing account-linked information.

We may use payment and receipt details to match a wallet action, check a withdrawal request or answer a policy question. This can include records from GoPay, OVO, DANA, QRIS or bank transfer.

The current page wording applies to future account activity after an update is published. Before using a new payment route or requesting room access, check this page and contact support if a clause is unclear.